Toti for Communities Group

Your Community’s Private Knowledge Hub.

Imagine having access to everything your community offers—events, festivals, trusted tradespeople, experienced leaders ready to help—available whenever you need it. Privately. No group chats. No public posts. No judgment.

Now imagine every member of your community has that same access. 24/7.

THE PROBLEM:

Scattered Information & Lost Connections

FACEBOOK GROUPS ARE NOISY

You post a question. It gets buried in minutes. Spam, opinions, arguments—the answer you need disappears in the noise.

ASKING MEANS EVERYONE KNOWS

Need a plumber? Now 50 people know you need a plumber. Five plumbers message you. You hire one. Four are upset. Everyone has an opinion. Everyone's watching.

YOU DON'T KNOW WHO CAN ACTUALLY HELP

Your community has experienced people—leaders, professionals, experts. But you don't know who knows what. Or who's willing to help. The right person exists. Finding them is the problem.

WHATSAPP CHAINS ARE CHAOS

Hundreds of messages. Impossible to search. The information you need was shared three months ago. Good luck finding it.

ASKING FOR HELP IS EXHAUSTING

You have a problem. To get help, you have to explain it to the whole group. Everyone comments. Everyone has advice. Most of it doesn't apply. By the time you find the right person, you're exhausted.

WORD OF MOUTH IS SLOW & UNRELIABLE

"I'll ask around and get back to you." Days pass. You needed an answer today.

How It Works

Step 1 : Your Community Sets Up the Hub

Community admins create your private hub and define the structure:

Organisation Structure

  • Community Level — Name, location, purpose, membership types
  • Committees — Executive, events, welfare, youth, seniors, etc.
  • Sub-Groups — Regional chapters, interest groups, age groups
  • Member Roles — Admin, committee member, general member, lifetime member

Content Categories

  • Events & Festivals — Cultural celebrations, meetings, social gatherings
  • Professional Directory — Trades, services, businesses (with verified credentials)
  • Community Leaders — Experienced members offering guidance in their area of expertise
  • Community Documents — Guidelines, resources, useful contacts
  • Membership — Benefits, renewal, how to get involved

Setup takes a few hours. We help with templates and initial configuration.

Step 2 : Admins Upload Verified Content

Only authorised community admins can add information. They upload:

Events & Festivals

  • Event name, date, time, venue
  • Program details and schedules
  • Cost and RSVP requirements
  • Contact person for enquiries

Professional Directory

  • Business/professional name
  • Services offered and specialities
  • Qualifications and certifications (evidence uploaded)
  • Years of experience
  • Work samples or portfolio (where relevant)
  • Service areas and availability
  • Rates or pricing guidance
  • Contact details
  • Community endorsements

Community Leaders & Helpers Experienced members who volunteer to help others in their area of expertise:

  • Name and brief background
  • Areas of expertise (e.g., property, finance, migration, health, education)
  • Type of help offered (advice, guidance, connections, mentoring)
  • Availability and preferred contact method
  • Languages spoken

Leaders choose to be listed. They're offering to help—privately, one-on-one.

Documents & Resources

  • Community guidelines and contacts
  • Useful resources and how-to guides
  • Membership information

All content is verified by admins before it becomes available. No spam. No unvetted listings.

Step 3 : Members Login & Start Conversations

Members access the hub through secure login:

  • Annual Members — Full access to community knowledge
  • Lifetime Members — Premium features, priority access

The interface is conversational—like chatting with a knowledgeable friend.

Members don't browse listings or scroll through directories. They simply ask questions and get answers through natural conversation.

Each member gets their own private conversation. No one else can see what they ask.

Step 4 : Get Answers, Take Action

Ask anything about your community. Get instant, accurate answers.

Examples of what members can ask:

  • "What events are coming up this month?"
  • "I need a reliable plumber—who do you recommend?"
  • "Who in the community can help me with aged care advice?"
  • "I'm buying my first home—is there anyone experienced I can talk to?"
  • "Tell me more about that electrician's qualifications"
  • "What are the membership renewal fees?"

Then take action:

  • Get contact details and reach out directly
  • Connect with a community leader privately
  • RSVP to events
  • Access documents and resources

No waiting for replies. No posting publicly. No one knows what you asked.

The Totii Solution:

Your Community's Private Hub

Just Ask. Get Answers. Privately.

Totii knows your community—events, services, trusted professionals, experienced leaders ready to help—and answers your questions through private conversation.

Find Events & Festivals

"When is the Diwali celebration?" "What's happening this weekend?" Get dates, venues, details, RSVP info—instantly.

Discover Trusted Professionals

"Who's a good electrician nearby?" "Recommend a wedding caterer." Get verified recommendations uploaded by your community admins.

Find the Right Person to Help

"I need advice on buying my first home." "Who knows about aged care options?" Discover community leaders and experienced members who've offered to help in their area of expertise.

Get Details Through Conversation

"Tell me more about Raj—what's his experience?" Ask follow-up questions. Learn about their background, expertise, and how they can help—all through natural conversation.

Connect Directly & Privately

Once you've found the right person, reach out directly. No public posts. No group discussion. No explaining your situation to everyone.

Everything Stays Private

Your conversations are yours alone. No one sees what you asked. No judgment. No obligation. No awkwardness.

WHO IT'S FOR

Cultural & Religious Communities

  • Indian, Chinese, Greek, Italian, Vietnamese community associations
  • Religious congregations and faith groups
  • Cultural preservation societies
  • Diaspora networks and migrant communities

Location-Based Communities

  • Neighbourhood and resident associations
  • Suburb and regional community groups
  • Local council community networks
  • Rural and regional townships

Member Organisations

  • Sports clubs and recreational associations
  • RSLs, Lions, Rotary, and service clubs
  • Alumni networks and old scholars
  • Professional associations and guilds

Interest-Based Groups

  • Parents and school communities
  • Hobby and special interest clubs
  • Volunteer organisations
  • Support groups and networks

For Community Admins

Some conversations can’t wait. Some guidance can’t come from strangers. Who do your loved ones turn to when they need guidance?Make sure it’s you—always.

Complete Control Over Content

  • Upload and manage all community information
  • Add professional listings with verified credentials
  • List community leaders willing to help
  • Set membership levels and access
  • Update or remove content anytime

Quality You Can Trust

  • Only admin-approved content appears
  • Verify tradespeople credentials before listing
  • Confirm leaders want to be listed and are ready to help
  • Maintain community standards

Empower Your Experienced Members

  • Give community leaders a way to offer help without being overwhelmed
  • Match members with the right expertise
  • Build a culture of support and mentorship

Membership Revenue

  • Annual and lifetime membership options
  • Revenue stays with your community
  • Fund events, operations, and services
  • Transparent member management

Understand Your Community

  • See what members are asking about (anonymised)
  • Identify gaps in your directory
  • Discover what help members need most
  • Track engagement and growth

Example Conversations

Member :

“I need an electrician. Who does the community recommend?”

Totii :

“Here are electricians verified by our community:

Kumar Electrical Services

  • Services: Emergency repairs, switchboard upgrades, safety inspections
  • Qualifications: Licensed electrician (Lic. 12345), 12 years experience
  • Service area: Within 20km of community centre
  • Rate: $85/hour + callout fee
  • Community endorsements: Recommended by 14 members

Singh Power Solutions

  • Services: New installations, renovations, solar systems
  • Qualifications: Licensed electrician, Certificate IV Electrical, 8 years experience
  • Service area: All metro areas
  • Rate: $90/hour
  • Community endorsements: Recommended by 9 members

Would you like more details about either, or their contact information?”

Member :

“I’m looking to buy my first home. Is there anyone in the community who can give me some guidance?”

Totii :

“Yes, we have community members experienced in property who’ve offered to help:

Priya Sharma

  • Background: Property investor, owns 4 properties, 15 years experience
  • Can help with: First home buying process, what to look for, auction tips, mortgage basics
  • Availability: Weekday evenings, happy to chat over phone or coffee
  • Languages: English, Hindi

David Chen

  • Background: Former real estate agent, now retired
  • Can help with: Understanding contracts, negotiation tips, suburb research
  • Availability: Flexible, prefers phone calls
  • Languages: English, Cantonese, Mandarin

Both have volunteered to help community members. Would you like contact details for either?”

Member :

“My parents are getting older and I’m not sure where to start with aged care. Can anyone help?”

Totii :

“We have community members with aged care experience who can offer guidance:

Anita Patel

  • Background: Went through the aged care process with both parents over past 3 years
  • Can help with: Understanding options, navigating My Aged Care, questions to ask facilities
  • Availability: Weekends, happy to have a phone chat
  • Note: Not a professional advisor, but has personal experience and willing to share

Dr. Ravi Krishnan

  • Background: Retired GP with 30 years experience
  • Can help with: Health-related aged care questions, what to expect, medical considerations
  • Availability: Tuesday and Thursday afternoons
  • Languages: English, Tamil

Would you like to connect with either of them?”

Member :

“What’s happening for Diwali this year?”

Totii :

“Our community has three Diwali events planned:

Diwali Family Night

  • Date: Saturday, October 28th, 5pm–10pm
  • Venue: Community Hall, 123 Main Street
  • Program: Traditional dinner, cultural performances, fireworks
  • Cost: $25 adults, $10 children, free under 5
  • RSVP: Required by October 21st

Diwali Puja Ceremony

  • Date: Sunday, October 29th, 9am–12pm
  • Venue: Temple, 456 Park Road
  • Program: Traditional prayers and blessing ceremony
  • Cost: Free (donations welcome)

Youth Diwali Party

  • Date: Friday, October 27th, 7pm–11pm
  • Venue: Club rooms
  • Program: DJ, dancing, food, games (ages 16–25)
  • Cost: $15 members, $25 non-members

Would you like more details about any event?”

Private Conversations : Why It Matters

No One Knows What You're Looking For

Need advice on a sensitive matter? Looking for help with something personal? Your questions stay between you and the platform. Period.

Skip the Group Drama

No need to post your problem publicly. No unsolicited advice from people who don't understand your situation. Find the right person directly.

Ask Without Embarrassment

New to the community? Not sure how things work? Ask any question without worrying what others think.

No Pressure, No Obligation

Get recommendations. Research your options. Decide in your own time. No one knows who you contacted. No awkward follow-ups.

Connect with the Right Person First Time

Instead of asking the whole group and hoping someone relevant responds— Find exactly who can help, based on their actual expertise.

Your Questions, Your Business

Sales doesn't know what Product shipped. Finance doesn't know what Operations promised. Decisions made with half the picture.

Security & Privacy

For Members

  • Private 1-1 conversations—no one else can see
  • No chat history visible to other members
  • No obligation to hire or engage anyone
  • Your questions stay completely confidential

For Communities

  • All data hosted in Australia
  • Community-owned and controlled
  • Admin access only for authorised leaders
  • No data sold or shared externally

For Listed Professionals & Leaders

  • Listed only with their consent
  • Contact details shared only when member requests
  • Can update or remove their listing anytime
  • Control over how they’re presented

White-Label : Make It Yours

Your Community Branding

Custom logo, colours, name—looks like it was built by your community

Your Domain

Host on your own domain: knowledge. yourcompany.com

Your Name

Host on your own domain: hub.yourcommunity.org.au

Your Design

Match the look and feel to your community’s style

Ready to Connect Your Community?

Start with a free consultation. See how Totii can work for your members.Totii for Communities Your community’s knowledge. Always available. Through private conversation. Australian-owned. Australian-hosted. Built for non-profits.
Email: [email protected]  Phone: +61 469393220